Delivery

  1. The buyer undertakes to indicate the exact place of delivery of the goods.
  2. The buyer undertakes to accept the goods himself. In case the buyer cannot accept the goods himself and the goods are delivered to the specified address, the buyer has no right to make claims to the seller regarding the delivery of the goods to the wrong person.
  3. The goods are delivered to the buyer using: LP Express post machines and Omniva Lietuva post machines.
  4. Original oil paintings are send by DPD courier for free.
  5. The goods are prepared of the buyer within 1-2 working days after payment.
  6. In Lithuania goods are delivered by post within 5-10 working days. Delivery time abroad varies.
  7. In all cases, the seller is released from liability for non-compliace with the terms of delivery of goods, if the goods are not delivery to the buyer or are not delivered on time due to the fault of the buyer or due to circumstances beyond the seller’s control.
  8. The buyer must immediately inform the seller if the consignment is received in a damaged package, if the consignment receives unsolicited goods or an incorrect quantity , incomplete goods.
  9. The buyer must e-mail: studio@mist-art.com provide the seller with photos of the damaged parcel and/or product(s).
  10. If the goods are returned to the seller due to the buyer’s fault incorrectly or inaccurate address or if the goods are returned to the seller without removing it from the post office during the maximum storage period, the buyer must pay the seller re-shipping costs, return costs. If the buyer refuses to accept the sipment again (i.e. request a refund for the goods), the money for the sipment will not be refunded to the buyer.
  11. When the parcel is delivered outside the EU, the seller is not liable for customs duties, VAT or other recipients under regulated tax obligations – these costs are born by the buyer.
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