Terms and conditions

  1. Jurate Norkeviciute
  2. Telephone: +37068616792
  3. Individual Activity Certificate’s Code: 759819
  4. E-mail: studio@mist-art.com
  5. This document regulates mutual rights, duties and responsibilities of the seller and the buyer (customer) regarding buying goods online in Mist online store – www.mist-art.com
  6. Use of this website, including access to and purchase of the goods contained within it, are subject to the following terms and conditions. These terms and conditions provided forthwith are subject to change at any time without further notice.
  7. Sold only authentic handmade goods and them prints.
  8. “Working days” do not include weekends or holidays honored by the bank or governmental institutions of the Republic of Lithuania.
  9. The buyer picks the goods and places it to the basket.
  10. The buyer brings the necessary data for the execution of the order: first name, last name, phone number, shipping address etc.
  11. The contract is considered concluded from the moment when the buyer clicks the button confirming the order.
  12. The order is accepted by the seller from the moment the buyer receives a confirmation of the contract by e-mail.
  13. The buyer undertakes to pay the ordered goods and delivery fee.
  14. If the buyer does not pay due amounts in 24 hours, it is considered that the order is canceled.
  15. Delivery Fee is calculated on the basis of country the goods to be delivered in and the weight of whole order.
  16. The buyer returns the goods at his/her own expenses. Expenses related to the change of goods should be covered by the buyer. Bank expenses related to refund of the buyers’ bank account in case of return of goods should be covered by the buyer. However, if upon receipt of the returned goods we deem that it is faulty, we will refund postage upon processing the replacement of your new item. We can only accept liability, however, after receiving the item and confirming the problem.
  17. If the buyer has supplied inaccurate information or incorrect address, the buyer undertakes to compensate the Seller all related expenses arising from the delivery etc.
  18. We ask for your name, telephone number, address for the goods delivery, email address, your age, payment method details for the fulfilling your order.
  19. Your data will enable us, and our processors, to fulfill your order and provide you with our services.
  20. It is our duty to treat you with great care and ensure that any information you provide to us is handled with the appropriate discretion and in accord with the Law of the Republic of Lithuania on Legal Protection of Personal Data. Thus we will not sell your personal information to third parties nor use your personal information for anything unrelated to the business-client relationship.
  21. Any record of your information is used for the sole purpose of confirming your identity and expediting the process and is treated with secure and careful adherence to the Law of the Republic of Lithuania on Legal Protection of Personal Data. It is not a credit inquiry and will not affect your credit score or credit rating.
  22. It is also our policy to ensure your personal security when utilizing our services. Thus we make every effort possible to ensure that our transactions are processed safely and that we securely store your personal information. Any information that is processed is encrypted and administered through a secure internet connection.
  23. Misuse/abuse of this website is not allowed under any circumstance. Upon use of this website, you agree to:
  24. Not compel or incite a criminal act;
  25. Not deliver or distribute harmful or malicious content such as a virus;
  26. Not disrupt the integrity of the site including security hacking, corrupting data, disturbing other users, disrespecting the privacy or rights of other users, sending unsolicited advertising or marketing materials, or endeavor alter the utility of any computers within the network or is connected to the website;
  27. Not copy, republish or use any content, images and photos found on this site without prior written permission from the site owner. Obey all copyright laws.
  28. In addition, we cannot be held responsible for any losses or damages resulting from any virtual attack by virus or other technological material that proves to be malicious in regards to infection on your personal computer including specific programs, data, or other material therein upon your voluntary download of material from this website or any website linked to it.
  29. We reserve all rights to disable any user account at any time if it is under suspicious for such malicious attacks or if a user is believed to be in violation of these Shopping Rules, including direct violation and misuse.
  30. All disputes, disagreements or claims arising from or in relation to the cooperation between the Seller and the Buyer that cannot be settled by way of negotiations between the Seller and the Buyer within 15 working days as of the date of the claim, shall be settled in the manner prescribed by the laws of the Republic of Lithuania.
  31. If you have any questions, comments or complains related to your purchase, please contact us per e-mail: studio@mist-art.com
  32. We aim to answer your questions in a fastest way.
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